Terms & Conditions

Effective date: 1st May 2024

1. Introduction

Welcome to www.hipslikehoney.com (hereinafter referred to as "Website"), the premier online destination for exquisite waist chains and jewelry designed to accentuate your style. This Website is owned and operated by Hips Like Honey, a fashion accessory brand based in the United States. By accessing our Website, registering an account, or making a purchase, you agree to comply with and be legally bound by the Terms and Conditions outlined here.

These terms serve as a contract between you and Hips Like Honey, henceforth referred to as "Company," governing your access to and use of the Website and its services. If you do not agree with any part of these terms, you must cease usage of this Website and its services immediately.

2. Definitions

For the purposes of these Terms and Conditions, the following terms are defined as follows:

  • "User" or "You" refers to any individual who accesses or uses the Website, whether or not they register an account or make a purchase.
  • "Products" encompasses all items listed for sale on the Website, which include but are not limited to waist chains and other jewelry.
  • "Content" refers to all visual, textual, or audio content that is encountered as part of your experience on the Website. This includes, but is not limited to, images, descriptions, user reviews, and promotional materials.
  • "Order" denotes a purchase agreement entered into by the User through the Website to buy Products from the Company.

3. Eligibility

To access or use the Website, you must be at least 18 years of age or the age of majority in your jurisdiction, whichever is higher, to enter into legally binding contracts under applicable law. By using the Website, you represent and warrant that you meet these age requirements and that you have the right, authority, and capacity to agree to and abide by these Terms and Conditions. If you are under the age of 18, you must use the Website only with the involvement of a parent or guardian.

4. User Account and Registration

To fully utilize the functionalities offered by the Website, such as placing Orders, you may be required to create an account. When registering for an account, you agree to provide accurate, current, and complete information as prompted by our registration forms and maintain and promptly update your information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify the Company of any unauthorized use of your account or any other breach of security. The Company will not be liable for any loss or damage arising from your failure to comply with this section.

5. Privacy Policy

Your privacy is of great importance to us. The use of your personal information provided to the Company during the account registration process or while making a purchase is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices. By using this Website, you agree to the collection, storage, use, and disclosure of your personal information in accordance with our Privacy Policy.

6. Cookie Policy

The Website uses cookies to enhance User experience, track website usage patterns, and offer personalized content. By using the Website, you consent to the use of cookies in accordance with our Cookie Policy, which is incorporated into these Terms by reference. Further details about the types of cookies used and their purposes are outlined in the Cookie Policy. If you choose to disable cookies, some parts of the Website may not function properly.

7. Product Information

The Company endeavors to be as accurate as possible in describing the Products available for sale on the Website. However, the Company does not warrant that product descriptions, colors, information, or other Content of any product are accurate, complete, reliable, current, or error-free. The appearance of the products might vary slightly from the actual products due to color settings, screen resolution, or other factors beyond our control. All measurements and sizes provided are approximate, but we make every effort to ensure they are as accurate as possible.

8. Pricing and Payments

All prices listed on the Website are in United States Dollars (USD) unless otherwise specified and are subject to change without notice. The Company strives to provide accurate pricing information for the Products available on the Website. However, errors may occur, such as cases where the price of an item is not displayed correctly on the Website. In the event that a Product is mispriced, the Company may, at its discretion, either contact you for instructions before shipping the Product or cancel your Order and notify you of such cancellation. We accept various forms of payment, which may include credit cards, debit cards, PayPal, and other online payment methods. When you make a purchase, you represent and warrant that you have the legal right to use the payment method selected and that the information you provide is true and accurate.

9. Promotions and Discounts

The Company may occasionally offer promotions or discounts on its Products. These offers are temporary and subject to conditions that will be specified at the time of the promotion. Discounts may not be combined with other offers or discounts and are not transferable. Additionally, promotions may be limited to specific products, and certain exclusions may apply. The details of any discount or promotion will be communicated on the Website or through promotional emails, and we reserve the right to modify, suspend, or terminate a promotion at any time without notice.

10. Order Process

Placing an Order on the Website involves selecting Products, placing them in your shopping cart, and proceeding through our checkout process. During checkout, you will be required to provide additional information relevant to your Order, including your shipping address and payment details. An Order is considered accepted by the Company when you receive an email confirmation that includes the details of your Order. Please review this confirmation carefully and contact Customer Service immediately if any details are incorrect. The email confirmation is an acknowledgment that your Order has been received but does not confirm acceptance of your offer to buy the Product(s) ordered.

11. Shipping and Delivery

The Company offers shipping within the USA and to international destinations. Delivery times vary based on location:

  • Within the USA: Typically within 5 business days
  • International: Typically within 10 business days

Please note that these timeframes are estimates and may be subject to delays due to weather, carrier factors, or international customs processing beyond our control. Shipping fees vary depending on the delivery location and are calculated at checkout. The Company is not responsible for any duties, taxes, or additional charges that may be imposed by the customs authorities of the receiving country.

12. International Sales

When ordering Products from the Company for delivery outside of the United States, you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; the Company has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from the Company, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

13. Return and Refund Policy

Our Products come with a guarantee that they will meet applicable quality standards and will be free from manufacturing defects. Purchases made on the Website are final and non-refundable, except in the case of products received in a damaged condition. If you receive a damaged Product, you must contact us at support@hipslikehoney.com within 24 hours of receiving the item, including photographic evidence of the damage. Upon verification, we will arrange for a replacement of the damaged item at no additional cost to you. No returns or refunds will be offered for reasons other than damage.

14. Limitation of Liability

The Company shall not be liable for any delays in the delivery of Products ordered or any other interruptions that are attributable to unforeseen circumstances or beyond our reasonable control. Furthermore, the Company shall not be responsible for any indirect, incidental, consequential, or punitive damages arising out of or related to the Products sold or the use of the Website.

15. Intellectual Property Rights

All content included on the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of the Company or its content suppliers and is protected by United States and international intellectual property laws. The compilation of all content on this Website is the exclusive property of the Company and protected by U.S. and international copyright laws. All rights not expressly granted are reserved by the Company. Unauthorized use, reproduction, modification, distribution, or storage of any material without prior written permission from the Company is strictly prohibited and may result in legal action.

16. User Conduct and Obligations

By using the Website, you agree not to:

  • Conduct or promote any illegal activities while using the Website;
  • Upload, distribute or print anything that may be harmful to minors;
  • Transmit materials that encourage conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation;
  • Attempt to reverse engineer or jeopardize the correct functioning of the Website, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies the Website;
  • Attempt to gain access to secured portions of the Website to which you do not possess access rights;
  • Upload or transmit any form of virus, worm, Trojan horse, or other malicious code;
  • Use the Website to generate unsolicited email advertisements or spam; or
  • Use any automatic or manual process to search or harvest information from the Website, or to interfere in any way with the proper functioning of the Website.

17. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the Website from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions by you or any other person accessing the Website using your Internet account.

18. Dispute Resolution

Any disputes involving your use of the Website or the Products purchased herein shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the state of the Company’s headquarters, and any judgment on the arbitration award may be entered into any court having jurisdiction thereof. Notwithstanding the foregoing, the Company may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.

19. Termination and Suspension

The Company may suspend or terminate your account or your use of this Website at any time, without notice, for conduct that the Company believes violates these Terms and Conditions or is harmful to other users of the Website or to the Company or its affiliates. Upon termination, you must cease all use of the Website and any information or materials provided by this Website.

20. Changes to Terms

The Company reserves the right to make changes to these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website. By continuing to use the Website after such changes are posted, you are accepting those changes. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Website.

21. Communications

By using this Website, you consent to receive electronic communications from the Company, which may include notices about your account and information concerning or related to the Website. These communications are part of your relationship with the Company and you receive them as part of your subscription. You agree that any notices, agreements, disclosures, or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.

22. Links to Other Websites

The Website may contain links to third-party websites that are not owned or controlled by the Company. These links are provided solely as a convenience to you and do not constitute an endorsement, guarantee, or recommendation of the third-party websites or the content therein. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. By using these links, you expressly relieve the Company from any and all liability arising from your use of any third-party website. We encourage you to be aware when you leave our Website and to read the terms and conditions and privacy policy of each other website that you visit.

23. Commercial Use License

Subject to these Terms and Conditions, the Company grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and the Products for commercial purposes as expressly permitted by the Company. Any breach of these Terms may result in the immediate revocation of the license granted in this paragraph without notice to you. Specifically, you are granted the right to use the Website for purchasing Products for resale, subject to your adherence to the terms of this agreement concerning the purchase and resale of Products.

24. Miscellaneous

This section provides for the legal requirements that are not covered in the other sections of these Terms and Conditions:

  • Severability: If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
  • No Waiver: The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign your rights under these Terms without the express written consent of the Company.
  • Force Majeure: The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

25. Customer Support and Contact Information

For assistance and support regarding the Website and your purchases, you may contact our Customer Support team at support@hipslikehoney.com. Our team is available to address any questions, concerns, or complaints and will endeavor to provide a prompt and satisfactory response. Please include any relevant details in your communication, such as an order number, user ID, or any other information that might assist in resolving your issue.

26. Accessibility

The Company is committed to ensuring that our Website is accessible to individuals with disabilities. We strive to ensure that our Website complies with the best practices and standards as defined by Section 508 of the U.S. Rehabilitation Act and the Web Content Accessibility Guidelines of the World Wide Web Consortium. If you have difficulty using or accessing any element of this Website, please contact us at our customer support email. We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law.

27. Feedback and Complaints

The Company welcomes feedback and comments from Users regarding our Products and services. Feedback can be provided through our customer support contact details. If you have a complaint about the Website or our Products, please describe the issue in detail, including the date of occurrence, any relevant circumstances, and your contact information. The Company is committed to resolving complaints fairly and promptly.

28. Final Provisions

These Terms and Conditions constitute the entire agreement between you and the Company regarding the use of the Website and supersede all prior and contemporaneous agreements, representations, and understandings between us (whether written or oral). Nothing in these Terms shall be deemed to confer any third-party rights or benefits. The Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. If we make changes that are material, we will provide you with appropriate notice before such changes take effect.