Privacy Policy

Effective date: 1st May 2024

1. Introduction

Welcome to www.hipslikehoney.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website. This policy applies to information we collect on this website, in email, text, and other electronic messages between you and this website, and when you interact with our advertising on third-party websites if those advertisements include links to this policy. For any questions regarding this policy or our privacy practices, please contact our Data Protection Officer at support@hipslikehoney.com.

2. Scope and Consent

By using our website, you consent to the collection, use, and sharing of your personal information as described in this privacy policy. If you do not agree with the terms and conditions of this policy, please do not use the website. We reserve the right to make changes to this policy at any time. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

3. What Information We Collect

We collect various types of information from and about users of our website, including information:

  • Identifiable Information: Such as your name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline.
  • Transactional Information: Records of products you purchased, prices, payment methods, and payment history.
  • Technical Information: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information Collected Automatically: As you navigate through the site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

4. How We Collect Information

We collect information from you both directly and indirectly:

  • Direct Collection: We collect personal information you provide when you fill out forms, register an account, make a purchase, or communicate with us.
  • Indirect Collection: We use different technologies to collect data about your equipment, browsing actions, and patterns, including cookies, web beacons, and other tracking technologies.

5. Use of Your Information

The information we collect is used for various purposes:

  • To Provide Products and Services: To fulfill your orders and process your payments; to maintain and service your account.
  • To Improve our Services: To better understand your needs and preferences, enabling us to personalize our interactions and offers.
  • To Communicate: To provide you with information, products, or services that you request from us or that may be of interest to you.
  • Legal Compliance: To comply with applicable legal requirements and our policies.

6. Data Storage and Protection

We implement a variety of security measures designed to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We store personal data as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Our servers are located in the United States, and we take steps to protect your data in accordance with U.S. law and other applicable data protection laws.

7. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below:

  • Service Providers: We may share your information with third parties who perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

8. Third-Party Service Providers

We engage various third-party service providers to perform functions and provide services to us, including hosting and maintenance, error monitoring, debugging, performance monitoring, billing, customer relationship, database storage and management, and direct marketing campaigns. We will share your personal data with these third parties, but only to the extent necessary to perform these functions and provide such services. We also require these third parties to maintain the confidentiality of your information and to comply with applicable data protection laws.

9. International Data Transfers

In the course of our operations, personal data that we collect may be transferred to, stored at, and processed by us and our affiliates in countries outside of the European Economic Area (EEA), including the USA and possibly other jurisdictions. When we transfer your data internationally, we will ensure that it is protected to a standard that is at least equivalent to that provided under European Union data protection laws by implementing appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or participating in the EU-U.S. Privacy Shield Framework.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website. We use cookies for several purposes: to enable certain functions of the Website, to provide analytics, to store your preferences, and to enable advertisements delivery, including behavioral advertising.

11. User Rights Under GDPR

If you are a resident of the European Union, you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, update, or request deletion of your personal information. You also have the right to object to processing of your personal data, ask us to restrict processing of your personal data, and request portability of your personal data. If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.

12. User Rights Under CCPA (California Consumer Privacy Act)

Residents of California, under the California Consumer Privacy Act (CCPA), have specific rights regarding their personal information. These rights include requesting businesses that collect personal data to disclose the categories and specific pieces of personal data that a business has collected about consumers. You also have the right to ask businesses to delete personal information about you and not to sell your personal data. We provide additional details on how California residents can exercise these rights in this policy.

13. User Rights Under PIPEDA

If you are a Canadian resident, under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access and correct any of your personal information we hold. Additionally, you have the right to challenge the compliance of our handling of your personal information with the Commissioner of Canada for Privacy.

14. Consent and Withdrawal

You provide your explicit consent to collect, use, and process your personal information as described in this policy when you access our services or engage in transactions with us. If at any point you wish to withdraw your consent for us to stop using or processing your personal data, you may contact us using the contact details provided in this policy. Please note that withdrawing consent may affect your ability to access certain services that require the use of your personal information.

15. Data Protection Officer

To ensure the highest level of commitment to data protection, we have appointed a Data Protection Officer (DPO). Our DPO is responsible for overseeing and ensuring our compliance with data protection laws and with this policy. If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact our DPO at support@hipslikehoney.com.

16. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect any personal information from children under this age. In compliance with the Children's Online Privacy Protection Act (COPPA), if we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact our Data Protection Officer at the email provided above.

17. Links to Other Websites

Our Website may contain links to other websites not operated by us. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

18. Social Media Widgets

Our Website includes social media features, such as the Facebook Like button and widgets, such as the "Share This" button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

19. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

20. Data Breach Notification Procedures

In the event of a data breach, we will comply with applicable law regarding the notification and reporting to affected individuals. We will take immediate steps to mitigate the breach and protect any data from further unauthorized access or distribution. Our procedure includes informing affected users via email, providing details of what information has been compromised, how to protect themselves, and what steps we are taking to resolve the issue.

21. Complaints and Dispute Resolution

If you have a complaint about our handling of your data, you are encouraged to contact our Data Protection Officer. If you are not satisfied with the resolution, you may have the right to lodge a complaint with a data protection authority.

22. Contact Information

If you have any questions or suggestions about our Privacy Policy, please contact us at: Email: support@hipslikehoney.com

23. Jurisdiction and Applicable Law

The laws of the United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your continued use of the website will be deemed irrevocable acceptance of any amendments. If you access the website from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

24. Acceptance of These Terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.